Shipping Policy – Bartasiusstyle

At Bartasiusstyle, we’re committed to delivering your women’s tops and dresses efficiently and reliably, no matter where you are in the world. Below is a detailed overview of our shipping process, timelines, and policies to help you understand what to expect when you order from us.

1. Order Processing

  • Processing Time: Most orders are processed and prepared for shipping within 1–3 business days after payment is confirmed. This includes verifying your order details, checking product availability, and packaging your items securely.
  • Processing Exceptions: During peak seasons (e.g., holidays, sales events) or due to unforeseen circumstances (e.g., inventory shortages), processing time may be extended by 1–2 business days. We will notify you via email if there is a delay in processing your order.

2. Shipping Methods and Delivery Times

  • Delivery Timeframe: Once your order is shipped, delivery typically takes 6–12 business days to any destination worldwide. This timeline is an estimate and may vary slightly based on your location, local postal services, and customs processing (for international shipments).
  • No Expedited Shipping: Currently, we do not offer expedited or express shipping options. All orders are shipped via our standard global shipping service.

3. Shipping Costs

  • Global Free Shipping: We offer free shipping on all orders worldwide, regardless of order value. There are no hidden fees or additional charges for delivery—what you see at checkout (in USD) is the total amount you’ll pay.

4. Order Tracking

  • Once your order is shipped, we will send a shipping confirmation email to the address provided during checkout. This email includes a tracking number and a link to the courier’s website, where you can monitor the status of your delivery in real time.
  • Tracking information may take 1–2 business days to become active after your order is shipped, as it needs to be processed by the courier’s system.

5. Shipping Restrictions

  • We ship to most countries and territories worldwide. However, in rare cases, we may be unable to deliver to certain locations due to local regulations or courier limitations. If your location is restricted, we will notify you promptly and issue a full refund.

6. Customs and Duties

  • For international shipments, your order may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are determined by local customs authorities and are the responsibility of the recipient.
  • Bartasiusstyle has no control over these fees and cannot predict their amount. We recommend checking with your local customs office for more information on potential charges before placing your order.

7. Lost or Damaged Packages

  • Lost Packages: If your tracking information shows that your order was delivered but you have not received it, please contact us at [email protected] within 7 days of the estimated delivery date. We will investigate the issue with the courier and, if necessary, arrange for a replacement or full refund.
  • Damaged Packages: If your order arrives damaged, please take photos of the packaging and the damaged items, then contact us at [email protected] within 3 days of delivery. We will assist you in processing a replacement or refund.

8. Address Changes

  • If you need to update your shipping address, please contact us at [email protected] within 24 hours of placing your order. Once your order has been processed and shipped, we cannot modify the delivery address.

9. Contact Us

If you have questions about your shipment, tracking, or our shipping policy, please reach out to our customer service team at:

Email: [email protected]